Biometric Records Section - Livescan

The Biometric Records Section (BRS) is currently in the process of updating its Livescan information.

Please contact for all inquiries about Livescan.

Livescan Help

Digital Fingerprinting

All current Livescan customers, please contact the VSP Network Operations Center (NOC) at (804) 674-8017 or (804) 674-8018 for all Livescan equipment issues or processing errors. The NOC technician will forward you to the Biometric Records Section - Livescan for assistance.

Operating hours are 8:00 a.m. - 4:30 p.m., Monday - Friday.

All calls after 4:30 p.m. will be triaged by a NOC technician and sent to an on-call engineer based on severity.

Livescan Forms

Note: printer supplies are considered consumables and are not supplied by the Virginia State Police.

Contacts for Fingerprint and Criminal History Questions