Biometric Records Section - Livescan

The Biometric Records Section (BRS) is currently in the process of updating its Livescan information.

Please contact livescan@vsp.virginia.gov for all inquiries about Livescan.

Livescan Help

Digital Fingerprinting

All current Livescan customers, please contact the VSP Network Operations Center (NOC) at (804) 674-8017 or (804) 674-8018 for all Livescan equipment issues or processing errors. The NOC technician will forward you to the Biometric Records Section - Livescan for assistance.

Operating hours are 8:00 a.m. - 4:30 p.m., Monday - Friday.

All calls after 4:30 p.m. will be triaged by a NOC technician and sent to an on-call engineer based on severity.

Livescan Forms

Note: printer supplies are considered consumables and are not supplied by the Virginia State Police.

Contacts for Fingerprint and Criminal History Questions