Internet Privacy Policy

The following represents practices and procedures of the Virginia Department of State Police (VSP). VSP reserves the right to change these practices and procedures at anytime without prior notice. The following is not intended and should not be interpreted as a contract of any nature, either stated or implied.

Individuals who visit the VSP website are important to us. Because visitors to our website are important, the Department does not capture personal information about them without their permission. The Department endeavors to ensure that it collects only the minimum amount of information needed to meet the purpose for which the network was created.

VSP may be required to collect personal information, such as a user's name and address, because of legal requirements or in order to provide customer services. In doing so the Department is subject to the requirements for administering information systems as established in the Government Data Collection and Dissemination Practices Act, Chapter 38 of Title 2.2 of the Code of Virginia. Pages that appear after you click on a link may be controlled by a different agency or entity whose practices are not under VSP control.

The Department does collect personal information directly from individuals who volunteer to subscribe to one or more of VSP's online services. Collecting personal information is necessary in order for VSP to deliver the services requested.

Fostering and maintaining the public's trust is important to VSP. The Department appreciates the trust and confidence that you place in it by providing requested personal information.

Use, Collection & Retention of Customer Information

For each visitor, the Department collects information about the Internet Protocol (IP) address, type of browser used, the date and time of the visit and the IP addresses of the locations to which the visitor linked during his or her visit to our website. This information is strictly used for statistical reporting purposes.

The Department collects, retains and uses personal information about its customers, other than mentioned above, only when they volunteer to subscribe to a VSP online service. The Department only collects, retains and uses personal information where it believes it is essential (and allowed by law) to administer our business and to provide products, services and other opportunities requested by its customers.

Use of Cookies

"Cookies" are small files either stored on a server or sent back to a visiting computer. In certain applications user information is stored as "cookies" of the type that are then sent back and stored on the user's computer. This information is handled in the same way as other user information obtained by VSP. No user information is gathered through cookies except for that needed to run the specific application.

Restrictions on the Disclosure of Customer Information

The Department does not sell or rent our subscribers' information to any outside company or organization. The Department does not reveal specific information about subscribers or other personally identifiable data to unaffiliated third parties for their independent use, except if required to do so by the Virginia Freedom of Information Act or other law.

Protection of Information Via Established Security Procedures

The Department maintains security standards and procedures regarding unauthorized access to customer information to prevent unauthorized removal or alteration of data.

Maintenance of Accurate Information

The Department has established procedures to ensure that information is as accurate and current as is practical to enable it to conduct business with you. Although the Department strives to do things right the first time, it also responds to requests to correct inaccurate information in a timely manner.

Limiting Employee Access to Information

Each program manager is instructed to limit employee access to personally identifiable information to only those employees who need access in order to perform their assigned duties.

Privacy Issues Relating to the Federal Child Privacy Act

The Federal Child Privacy Act regulates a website's collection of personal information on users under 18 years of age. Except for registrations of specific events for children, the Department does not intentionally collect such information on anyone it knows to be under 18 years of age. If such information is inadvertently obtained, the minor's parent or legal guardian may contact VSP for a description of the specific types of personal information collected from the child and the options available to them under law to ensure their child's safety.

Website Security

The Department maintains security standards and procedures regarding unauthorized access to ensure that this service remains available to all users, and to prevent unauthorized attempts to upload or change information or otherwise cause damage. Information on individuals causing damage to a VSP web page will be traced and released to the appropriate legal bodies to investigate suspected or alleged criminal activity.

Changes

VSP reserves the right to change this privacy policy as necessary.

Contact VSP

The Department welcomes your comments and invites you to contact us if you have any questions or concerns at:

Virginia Department of State Police
P.O. Box 27472
Richmond, VA 23261-7472
or
Email us (questions@vsp.virginia.gov)

Accessibility Policy

Through its Web Accessibility Initiative (WAI), the World Wide Web Consortium (W3C) is promoting a high degree of Web access for people with disabilities. In coordination with organizations around the world, WAI is pursuing Web accessibility through five primary areas of work: technology, guidelines, tools, education and outreach and research and development. To help support the WAI, DCJS is complying with W3C guidelines for Web accessibility.

Document Accessibility Notice

Hard copy documents are available for those unable to access or view the downloadable files on this website. Simply contact VSP by email at questions@vsp.virginia.gov, by FAX at (804) 674-8531 or by mail at:

Department of State Police
Attn:  Public Relations Office
P.O. Box 27472
Richmond, VA 23261-7472

Some of the content on this site requires plug-ins, or separate browser components, to properly view. All required plug-ins (except the full version of WinZip) are free to use. If your browser or assistive technology cannot view the content using the plug-in, please contact us using the Contact Us page.

Disclaimer

The Virginia Department of State Police (VSP) provides links to many websites that are not controlled, maintained or regulated by VSP or any organization affiliated with VSP, and as such, VSP is not responsible for the content of those websites. Use of information obtained from those websites is voluntary, and reliance on that information should only be undertaken after an independent review of its accuracy. Reference at those websites to any specific commercial product, process or service by trade name, trademark or otherwise does not constitute or imply endorsement, recommendation or favoring by VSP.

Linking Policy

This website contains hypertext links to external websites and pages containing information created and maintained by public and private organizations other than VSP. VSP, at its sole discretion, will determine which external websites will be linked. The inclusion of a hypertext link to an external website is not intended as an endorsement of any product or service offered or referenced on the linked website, the organizations sponsoring said website, or any views that might be expressed or referenced in the website.

Hypertext links to external websites and pages may be removed or replaced at the sole discretion of the VSP at any time without notice. If a hypertext link on the VSP website is not working, please contact us using the contact information provided on the Contact Us Web page.

See also this policy's Disclaimer section regarding off-site links.