This form is for use by current Live Scan agencies that transmit fee-paid, fingerprint-based applicant requests electronically. If you have not received a response to a transmission, please fill out the form below and click ‘submit.’ You will receive a copy of your submission by e-mail automatically. If you have not received a reply to this form request within four hours, please forward your copy of the submission acknowledgement e-mail to VSP.
The Virginia State Police sends one or two responses to applicant requests. The first response will generally be made within 15-30 minutes of transmission but can take longer, however it should not take longer than six hours. If the first response is not a ‘reject’ response, the second response is normally sent within 48 hours but in some rare cases can take longer (10-14 days).
Please complete the information below and someone will respond by e-mail.