Business Screening Services Seal Order Notification Program

Introduction

The Virginia Business Screening Services (BSS) program is a state-mandated initiative regulated by the Virginia State Police (VSP) under Virginia Code § 19.2-392.16. It requires businesses handling Virginia criminal and traffic history records to register and comply with specific regulations to ensure proper management of sensitive information.


Who Should Register?

  • Employment screening agencies
  • Tenant screening services
  • Any business collecting, assembling, evaluating,
    or disseminating VA criminal/traffic records

Why Register?

  • Ensure legal compliance with Virginia Code § 19.2-392.16
  • Access official sealing orders for criminal and traffic records
  • Gain public listing as a Virginia state certified and licensed BSS provider
  • Protect your business from potential penalties and legal action

Before initiating Registration Process

  • Review BSS registration contract with appropriate departments within your organization
  • Identify the person from your organization that will be responsible for signing the contract
  • Locate business documentation (e.g., W-9, business license)

Registration Process

  1. Send an email to seal_questions@vsp.virginia.gov with the subject line Seal Order Notification Registration Request. When submitting your request, please provide the following information:
    • A current IRS Form W‑9 for your agency. This information will be used for preliminary verification and to assess your eligibility to enroll in the program
    • The name and email of the person responsible for signing the contract
  2. Sign the contract electronically through the Docusign process initiated by VSP
  3. Pay the annual licensing fee
  4. Designate authorized users for BSS portal access
  5. Implement required data security measures
  6. Set up procedures for record management and dispute resolution

Annual Licensing Fee

  • All approved BSS agencies are required to pay an annual licensing fee of $30,000 per account.
  • The fee is due in full at the time of initial registration, before the agency is granted access to the seal order portal.
  • After initial registration, a renewal fee of $30,000 is due each year on the anniversary of the agency’s registration date.
  • Failure to pay the annual licensing renewal fee by the due date will result in suspension of access to seal order information and, if not corrected, closure of the BSS account in accordance with the program requirements.

Key Requirements

  • Maintain confidentiality of sealing orders
  • Promptly acknowledge the receipt of sealing orders
  • Delete sealed records immediately upon notification to prevent further dissemination
  • Implement robust data security measures
  • Renew registration annually

Consequences of Non-Registration

  • Legal action by injured parties or Attorney General
  • Civil penalties up to $2,500 per willful violation
  • Potential business disruption and reputational damage

Participating Agencies

Agency NameRegistration Date
Vertical Screen, Inc. dba Certiphi Screening, Truescreen and Business Information Group.06/30/2026
ADP Screening and Selection Services, Inc.07/01/2026
AppFolio, Inc.07/01/2026
Dataworks Holding Co., Inc dba Asurint and Contemporary Information Corporation (CIC)07/01/2026
LexisNexis Risk Solutions FL Inc.07/02/2026
Astute Public Records07/02/2026
Pinnacle Investigations Corp.07/06/2026
Justifacts Credential Verification, Inc07/08/2026
Driver’s History Information Sales, LLC07/08/2026
HireRight, LLC07/08/2026
Clear Screening Technologies, LLC dba BackgroundChecks.com07/09/2026
Cleara LLC07/09/2026
Carco Group, Inc. d/b/a Cisive07/09/2026
InformData, LLC07/15/2026
FirstPoint Background Screening Resources, Inc.07/15/2026
S2Verify, LLC07/15/2026
RPA Data Group, LLC07/15/2026
General Information Solutions LLC07/16/2026
QSS LLC, dba InfoCheck Solutions07/16/2026
Accurate Background, LLC07/16/2026
iprospectcheck.com, Inc.07/17/2026
BSSTESTITDeploy07/20/2026
Findigs CRA07/21/2026
ScreeningOne, Inc.07/22/2026
Omni Data Retrieval07/24/2026
TenantReportX, LLC07/28/2026
DISA Global Solutions, Inc07/28/2026
Equifax07/29/2026
Rent Butter, Inc.07/31/2026
First Advantage Background Services Corp.08/04/2026
Eagle Eye Screening Solutions,Inc.08/06/2026
SafeRent Solutions, LLC08/06/2026
PreTrax Inc.08/06/2026

Contact Information

For more information or assistance with the registration requirements and seal order processing standards including technical file formats, prospective business screening service agencies can reach out VSP’s Civil Applicant Records Exchange (CARE) Accounts section at seal_questions@vsp.virginia.gov.

Resources

Seal Order Notification Access & Download Guide

To assist BSS users, VSP made available a downloadable step‑by‑step guide that explains how to access the Seal Order Notification Portal, review seal order notifications, and download associated seal order files.The guide is intended to help authorized users navigate the portal and understand the basic workflow for receiving and retrieving seal order information made available through the VSP notification process.

Seal Order Notification Access & Download Guide

Sample Seal Order File

To assist prospective Business Screening Service (BSS) agencies in preparing their internal systems for receiving and processing seal order notifications, Virginia State Police has made available a sample seal order file.

This sample file is intended solely for technical design and testing purposes. Agencies may use it to develop and validate their file ingestion, parsing, and suppression processes to ensure that sealed criminal history record (CHR) information is identified and removed from dissemination workflows.

Download

Important Notice:

  • The sample file contains synthetic, non‑identifiable data created for demonstration purposes only.
  • All BSS agencies are responsible for designing secure and automated production processes that immediately suppress or delete any CHR data listed in official seal order files transmitted by VSP.
  • Dissemination or sharing of sealed criminal history information, in whole or in part, is strictly prohibited under Virginia law (§ 19.2-392.16).
  • Each registered BSS agency must validate that its systems can receive seal orders, updating records promptly, and preventing dissemination of sealed or expunged data.

Legal

Interface Control Document (ICD)

To help BSS agencies prepare their information systems for receiving seal order notifications, VSP provides a downloadable Interface Control Document (ICD).

This ICD explains how seal order notification files will be delivered and what each field in the file means. Agencies can use it to design and test their internal parsing, matching, and suppression workflows before going live with the program. The ICD includes useful information such as File layout and format, Field-by-field definitions and sample values, etc. Agencies are strongly encouraged to review the ICD with their technical teams and incorporate it into their development and testing activities to ensure sealed criminal history information is promptly identified and is no longer disseminated once a seal order is received.

FAQs

What is the cost of the annual licensing fee?

The annual licensing fee for registering in the Business Screening Service program is $30,000 per year. The fee shall be due and payable in full during the registration process and upon each subsequent annual renewal.

How many users can access the BSS seal order portal under one agency account?

Each BSS agency account may designate up to five individual users to access the BSS seal order portal to view seal order information. These users must be specifically identified by the agency, and each will receive unique login credentials. Sharing credentials among staff or locations is not permitted and may be treated as a violation of the BSS agreement.

How quickly must sealing orders be processed?

Sealed records must be promptly processed upon notification and downloading of the seal order file.

What penalties exist for non-compliance?

Penalties can include $1,000 or actual damages (whichever is greater), plus costs and attorney fees for affected individuals. Civil penalties up to $2,500 per willful violation may also be imposed.

How do I update my organization’s information with VSP?

Contact VSP’s Civil Applicant Records Exchange (CARE) Accounts section at ncjihelp@vsp.virginia.gov for information on updating your registration details.

What happens if I fail to renew my registration?

Failure to renew by the specified date will result in immediate suspension of access to sealing orders until the renewal process is completed and all outstanding fees are paid.